Privacy Policy
At DigitalPrinting.com.my, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or place an order through our website.
1. Information We Collect
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
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Account Information: If you create an account, we may collect your login credentials and order history.
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Files & Artwork: Any design files, logos, or images you upload for printing purposes.
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Website Usage Data: IP address, browser type, and pages visited (collected via cookies or analytics tools).
2. How We Use Your Information
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To process, fulfill, and deliver your orders.
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To communicate order updates, invoices, or support-related matters.
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To provide digital mockups and confirm artwork before printing.
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To improve our website, services, and customer experience.
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For marketing purposes (only with your consent).
3. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
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Service Providers: Payment gateways, delivery companies, or cloud storage providers.
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Legal Requirements: If required by law, regulation, or court order.
4. Data Retention
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Order and invoice details are retained for record-keeping as required by law.
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Uploaded artwork may be stored for reordering convenience but can be deleted upon request.
5. Security
We use secure servers, encryption, and industry-standard security measures to protect your data.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
7. Cookies
Our website uses cookies to improve user experience and analyze website traffic. You may disable cookies in your browser settings, but some features may not work properly.